Crystal Cat is committed to protecting the privacy of all users of our website, including astrologers, buyers, and visitors, whether registered or not. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy complies with the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  • User Consent

By accessing or using the Crystal Cat website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the website. Continued use signifies your unconditional consent to collect, store, and use your personal data as described herein.

2. Information We Collect

a. Personal Identifiable Information (PII)

When you:

  • We may collect your name, email, DOB, place of birth day of birth (optional), gender, address, photo, et. For consultancy purpose or for Kundali making.
  • Book a paid service – We may collect payment-related details like card info, UPI, or bank account via secure third-party gateways.

b. Non-Personal Information

Collected through cookies, analytics tools, and includes:

  • Referring URL
  • ISP, IP address
  • Browser/device details
  • Geographical data
  • Usage trends

3. Purpose of Data Collection

We collect and use your data to:

  • Personalize user experience
  • Process transactions securely
  • Provide services like horoscopes and consultation
  • Improve website performance and marketing
  • Ensure compliance with laws and resolve disputes
  • Communicate service updates, promotions, and offers

We do not sell or rent your personal information.

4. Data Security

We take reasonable steps to protect your personal data using:

  • Secure servers
  • Encrypted transmissions (SSL)
  • Third-party secured payment gateways

However, no system is 100% secure. Users are advised to avoid sharing login credentials and exercise caution while transmitting data online.

5. Sharing of Information

We do not disclose your personal data except:

  • With your consent
  • To comply with legal obligations
  • To protect life, property, or public safety
  • With law enforcement if required
  • With service providers assisting in operations (under confidentiality)

6. Disclaimer on Astrological Services

  • Crystal Cat does not guarantee the accuracy of predictions.
  • We do not treat or offer solutions for severe mental health issues.
  • Users with suicidal thoughts are advised to seek professional help and refrain from using the platform.
  • We are not liable for the authenticity of gems or related items.
  • The astrological guidance, readings, and healing services provided by And our expert Astrologers are intended for personal insight, spiritual development, and general well-being. These services are not a substitute for professional medical, legal, financial, or psychological advice.
  • We encourage all clients to use their discretion and consult the appropriate professionals when making critical decisions. Results may vary from person to person, and no guarantees are made regarding accuracy, outcomes, or effectiveness.
  • By engaging with our services, you agree to take full responsibility for your interpretations and actions. All services are offered in good faith and are based on traditional astrological and metaphysical practices.

 

7. Children’s Privacy

We do not knowingly collect personal information from users under the age of 13.
If you’re a parent/guardian and believe your child has provided information, contact us immediately to delete it.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.